Customer support service
We use your Personal Data for customer service purposes, including responding to your queries.
This process will typically involve using certain personal contact information and information relating to the reason for your inquiry (e.g. technical question, product/service question/complaint, question of a general nature, etc.) .
Contests, marketing and other promotions
With your consent, we use your Personal Data to provide you with information about products or services (eg communications or marketing campaigns or promotions).
This can occur through means such as e-mail, advertisements, telephone contacts and postal mail. Some of our campaigns and promotions may be carried out on third-party websites and/or social networks.
We use your personal data whenever you interact with third-party social media features, such as the “Like” functions to show you advertisements and communicate with you on social media.
You can get more information about how these features work by referring to the respective third-party social network settings.
Customisation (offline and online)
With your consent, we may use your personal data:
- to analyze your preferences and habits;
- to predict your needs based on the analysis of your profile;
- to improve and personalize your experience on our websites and apps;
- to ensure that the content on our website is optimized for you and your computer or device;
- to allow you to participate in interactive features.
Other general purposes
We use your personal data for other general business purposes, such as carrying out internal marketing and demographic studies, as well as evaluating the effectiveness of advertising campaigns.
Legal reasons or merger/acquisition
In the event that Leirivolt, Lda. or its assets are acquired by or incorporated into another company, including reasons of insolvency, we may share your personal data with any of our legal successors.
Legal Information Regarding Data Protection
At Leirivolt, Lda. we are aware that the use of your personal data requires that it be processed consciously and based on a relationship of trust.
We respect your privacy and process your data in strict compliance with the legislation in force.
This page provides you with information about our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
The General Data Protection Regulation – Regulation 2016/679 of April 27, considers that personal data is “information relating to an identified or identifiable natural person (“data subject”). Identifiable is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”.
How do we keep your personal data safe?
We are committed to ensuring the protection of the security of the personal data made available to us, having approved and implemented strict technical and organizational measures in this matter. Compliance with these rules is an obligation for all those who access them.
- Restricted access to your personal data;
- Data transfer in encrypted form;
- Storage of personal data in encrypted form;
- Protection of information technology systems through firewalls;
- Permanent monitoring of access to information technology systems, preventing, detecting and preventing the misuse of your data.
How can you access, change, rectify your personal data or withdraw your consent?
At Leirivolt, Lda. we guarantee the means that allow your access, as Data Subject, to your personal data. If you wish to access your personal data, please contact firstname.lastname@example.org.
The Data Subject has the right to request, at any time, rectification of your personal data with the data protection officer email@example.com.
The Data Subject has the right to withdraw, at any time, the consent given or to request the deletion of your personal data from the data protection officer firstname.lastname@example.org .
We inform you that you have the right to file any complaint with the supervisory authority – National Data Protection Commission, Rua de São Bento, nº 148, 3º, 1200-812 Lisboa, Tel. +351213928400, Fax. +351213976832; email: email@example.com.
Our Service is not intended for persons under the age of 16 (“Children”).
Children’s data is only collected with authorization from the holder of parental responsibilities, so we do not intentionally collect personally identifiable information from children. If you are the holder of parental responsibilities or guardian, and you are aware that your child or guardian has provided us with personal information, please contact the data protection officer firstname.lastname@example.org.
If we become aware that we have collected Personal Information from children under the age of 16 without their consent, we will immediately take steps to remove that information from our servers.
For how long do we keep your personal data?
When there is no legal obligation to conserve personal data, your personal data will be kept for the time necessary for the purpose for which they were collected, after which they will be anonymized or destroyed.
If you have any questions related to the use of your personal data, you can contact our Data Protection Officer at the following email address: email@example.com